


Personalised Crystal Heart Baby Memorial Ornament
Honour the memory of a precious little one gone too soon with our Personalised Crystal Heart Baby Memorial Ornament. Crafted from clear crystal and engraved with the tender words “In our hearts, we carry you still,” this keepsake serves as a beautiful reminder that your baby’s love will remain forever in your heart.
Each ornament is professionally laser-engraved with your baby’s name and date, creating a personal and lasting tribute. The crystal catches the light softly, symbolising the eternal connection between you and your little angel.
Measuring 78 × 77 mm, it includes a delicate red ribbon for hanging and comes presented in a luxury satin-lined gift box, making it a comforting keepsake for parents or a thoughtful sympathy gift for someone experiencing loss.
Key Features:
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Heart-shaped crystal ornament for baby remembrance
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Size: 78 × 77 mm
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Professionally laser-engraved with name and date
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Features message: “In our hearts, we carry you still”
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Includes red hanging ribbon
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Presented in a luxury satin-lined black gift box
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Ideal sympathy or keepsake gift for loss of a baby or infant
Why It’s Special:
This beautiful crystal ornament captures the everlasting love between parent and child. Though gone from your arms, your baby will always remain in your heart — a light that never fades.
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FAQ'S
All orders will be dispatched from Our Central Coast factory within 2-4 business days of your order and payment being received. Please allow a few more days for personalised items during peak periods such as the lead up to Mother’s Day, Father’s Day and Christmas.
***All fabric items can take up to 4 weeks to be delivered as we do not make these on site***
Once dispatched, delivery times are subject to Australia Post’s network. If you have any questions about your order, feel free to reach out – we’re always happy to help!
We offer Australia Wide flat rate shipping of $9 for regular post & $18 for Express Post. Chain Valley Gifts absorbs any additional postage costs.
All orders over $130 qualify for free shipping.
***Please note that our wooden keepsake boxes will cost $35 for express shipping due to their large size***
Yes, if you live locally you may choose to collect your order from our warehouse located at 3/27-31 Arizona Rd Charmhaven NSW 3362.
If you have chosen Click & Collect on your order you will be sent an email once your order is complete and ready to be collected.
No, we don’t include invoices in any of our parcels, making them perfect for gifting. A confirmation is sent to the purchaser by email, and the recipient will only receive the beautifully packaged gift.
Currently, we do not ship internationally. Our focus is on fast, reliable service within Australia.
We will replace or refund any item that is received damaged or faulty, however we do not refund for incorrect choice or change of mind.
In the unlikely event that your order arrives damaged we must be notified via email within 72 hours of receipt of stock. In order for us to make a claim from our shipping company we will require photos of the damaged goods as well as the packaging. We may ask for the damaged item to be returned to us for inspection and if so we will pay for the delivery cost.
We’re flexible and happy to help with changes where possible—just contact us as soon as possible after placing your order. Once production has started, changes may not be possible.
In the event that you order an item that is currently out of stock we will contact you to give you the choice of a refund or backorder.
Backorder means that your item will be sent to you as soon as it arrives back in stock.
Your Happiness, Guaranteed
We want you to love your personalised gift as much as we loved creating it. If for any reason you're not completely happy, we'll replace your item—no questions asked.
Your satisfaction is our priority, and we’re committed to making sure every gift you receive is made with care, delivered with love, and cherished for years to come.